Reservations and Bookings Management

Overseeing and coordinating the booking process for hotel accommodations.

Reservations and Bookings Management

Managing inventory, handling guest inquiries, processing reservations, and ensuring accurate information is provided, ultimately enhancing customer satisfaction and optimizing occupancy rates for hotels.

1. International Plans

Systematic handling, sorting, and distribution of incoming and outgoing mails, ensuring that all correspondence is managed efficiently, allowing for timely communication and organization of important documents.

2. Stop sales management

Strategically managing inventory and sales to prevent overbooking or to control demand. This process includes monitoring availability, analyzing market trends, and implementing temporary sales freezes, ensuring optimal revenue management and customer satisfaction.

3. Special offer management

Creation, implementation, and monitoring of promotional deals and discounts in order to optimize sales and enhance customer engagement.

4. Over booking management

Monitoring bookings, predicting no-shows, and implementing contingency plans to accommodate guests, ensuring a balance between profitability and customer service.

5. Overnight pricing

Setting rates for accommodations or services that apply to overnight stays.

6. Customer reception and support from an office executive at each destination

Monitoring bookings, predicting no-shows, and implementing contingency plans to accommodate guests, ensuring a balance between profitability and customer service.

Contact us

Address:
Karaoli 17– Thermi, 57001, Thessaloniki

Phone numbers:
+30 2310463425

info@syrtakitravel.gr

Work with us +30 2310463425